Return Policy

Return & Refund Policy

We want you to be completely satisfied. If not happy with your order, we're here to help.

Returns

You have 30 days from delivery to request a return. Items must be unused, in original packaging, with all tags.

Refunds

Refunds processed within 5-10 business days to original payment method.

Exchanges

We offer exchanges for equal or lesser value items.

Non-Returnable

  • Sale items
  • Gift cards
  • Personalized items

Shipping

Return shipping is customer's responsibility unless defective.

Contact

Email support@veloraze.com with your order number.